Terms of service
Welcome to Rubaaz! The terms “we”, “us” and “our” refer to Rubaaz. Rubaaz operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Rubaaz is powered by Shopify, which enables us to provide the Services to you.
The following Terms of Service (“Terms”) describe your rights and responsibilities when you use our Services.
Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our [Privacy Policy]. If you do not agree, please do not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services under your supervision.
You may be required to provide accurate personal information including your name, email address, billing, payment, and shipping information. You are solely responsible for the accuracy of this information and for maintaining the confidentiality of your account credentials.
SECTION 2 - OUR PRODUCTS
We strive to provide accurate product descriptions and images. However, product colors or appearance may vary depending on your device settings and screen configuration.
We do not warrant that products purchased will meet your expectations or match the exact appearance shown on our website. We reserve the right to change, discontinue, or limit the quantities of products offered at any time, without notice.
SECTION 3 - ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion.
Once your payment is processed, you will receive an order confirmation. Cancellations or changes to orders may not be possible once processing has begun.
Returns and exchanges are subject to our [Return & Refund Policy].
SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice. The final price at checkout is the price you agree to pay, inclusive of applicable taxes and shipping charges.
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Prepaid Orders: Flat shipping charge of ₹75
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Cash on Delivery Orders: Flat shipping charge of ₹150 (available up to a certain order value)
You agree to provide complete and accurate payment information. Any fraudulent or unauthorized use of payment methods may result in cancellation of your order.
SECTION 5 - SHIPPING AND DELIVERY
We process orders within 1–2 business days. Estimated delivery timelines:
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Standard Shipping: 3–7 business days
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Express Shipping (selected cities): 1–3 business days
Once shipped, you will receive tracking details via email/SMS. Delivery timelines are estimates only — we are not liable for delays caused by shipping carriers, weather, strikes, customs processing, or events beyond our control.
Title and risk of loss pass to you once the order is handed over to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All trademarks, text, images, logos, product descriptions, and designs on Rubaaz.com are owned by Rubaaz or its licensors. You may not copy, reproduce, or use any content without prior written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide you access to third-party tools that we do not monitor or control. These are provided “as is” without any warranties, and your use of them is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for their content, policies, or practices. Please review their terms carefully before engaging with them.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Rubaaz is powered by Shopify, which enables us to provide our Services. Shopify is not responsible for your transactions with us. All purchases are made directly with Rubaaz.
SECTION 10 - PRIVACY POLICY
Your use of our Services is subject to our [Privacy Policy]. Because our store is hosted on Shopify, certain information may also be processed under Shopify’s Privacy Policy.
SECTION 11 - FEEDBACK
Any feedback, reviews, or suggestions you submit grant Rubaaz a perpetual, worldwide, royalty-free license to use, reproduce, and display such content for commercial purposes.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our site may contain errors or omissions. We reserve the right to correct, update, or cancel orders affected by such errors, including after an order has been placed.
SECTION 13 - PROHIBITED USES
You agree not to use our Services for unlawful purposes, including but not limited to: spreading viruses, engaging in fraud, spamming, harassment, or violating intellectual property rights.
SECTION 14 - TERMINATION
We may suspend or terminate your access to our Services at any time for violation of these Terms.
SECTION 15 - DISCLAIMER OF WARRANTIES
Our Services and products are provided “as is” and “as available” without warranties of any kind, express or implied.
SECTION 16 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, Rubaaz shall not be liable for indirect, incidental, or consequential damages arising from your use of our Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Rubaaz and its affiliates from claims or damages arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.
SECTION 19 - WAIVER & ENTIRE AGREEMENT
Failure to enforce any provision of these Terms does not constitute a waiver. These Terms constitute the entire agreement between you and Rubaaz.
SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights under these Terms without our prior written consent.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of Mumbai, Maharashtra, India, and disputes will be subject to the exclusive jurisdiction of courts in Mumbai.
SECTION 22 - CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time by posting updates on this page. Your continued use of our Services after any changes constitutes acceptance of the revised Terms.
SECTION 23 - CONTACT INFORMATION
For questions about these Terms, please contact us:
Rubaaz
📧 Email: support@rubaaz.com
📞 Phone: +91 99870 08588
🏢 Address: Ranz Saloon Solutions Pvt. Ltd., Oracle Point Building, Gurunanak Road, Bandra West, Office No. 101, 1st Floor, Mumbai, Maharashtra – 400050, India